Závoje
Kabáty a pláště
Vlasové doplňky
Klobouky
Kabelky
Svatební Květiny
Vlasové doplňky
Opasky
Svatební šperky & šperky na večírek
Květinové doplňky pro dívky

Online help -

Moje objednávky - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Obvykle objednávku obdržíte během 2–3 týdnů. Šití trvá přibližně 9–12 dní a urychlené zaslání 2–4 dny.
Pro více informací se prosím podívejte na dobu šití a dobu přepravy na stránce produktu.

Produkt - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Platba - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Doručení - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Vrácení zboží - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Můj účet - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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10% sleva na vše. Kód: MAYDAY

V současnosti nadále doručujeme jako obvykle. Navíc usilovně pracujeme na tom, aby zásilky byly co nejbezpečnější.

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Nejlepší recenze Poslední recenze

This is a must have in every woman's wardrobe! This jacket fits perfect and the material used is of high quality. I usually have trouble with fitting into some sizes and end up in between sizes because I have a big bust and small waist but this size 16 was perfect! I just love this jacket and will be wearing it a lot! Thank you JJ's for making clothes of good durable neat quality!

Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)
Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)

Byla tato recenze nápomocná?

I have purchased 3 of these Half-Sleeve Satin Special Occasion Wraps. 1 Jade (see photo), 1 Fuschia and 1 Blue. Love them. They are fit well, and go with so many plain dresses to make them look spectacular. Its simplistic bolero style lends itself to most body shapes, as it does not cover the breasts. I am very heavy breasted compared to the rest of my body, so this style is ideal. Love them. Marijke

Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)

Byla tato recenze nápomocná?

I love this bolero. I have purchased 3 now, jade, fuschia and blue. So versatile and due to its style fist most body shapes. I wear them to tizzy up simple little black dresses. They make a stunning statement, and I always receive compliments whenever I wear them. I highly recommend them to anyone who loves simplistic elegance. Marijke

Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)

Byla tato recenze nápomocná?

I ordered this jacket to go with the Ball-Gown Sweetheart Court Train Satin Wedding Dress (002012634). When I placed my order I asked them via comments to make sure the jacket was made out of the same satin fabric as my dress. It matched perfectly!

Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)

Byla tato recenze nápomocná?

Fantastic quality. Arrived a little wrinkled, but that’s to be expected.

Poloviční rukáv Satén Zvláštní příležitosti Pléd (013012283)

Byla tato recenze nápomocná?

Bolerino rosa pallido

Ho acquistato il bolerino di raso rosa pallido, è molto elegante e le misure corrispondono alla tabella taglie. Veramente un ottimo prodotto!

Byla tato recenze nápomocná?

receive the wrap yesterday and when i wear it, it suits me perfectly:) just too happy with this purchase:) thank you so much for making this beautiful wrap for me and will 100% recommend this website to all of my friends:) thank you again!!

Byla tato recenze nápomocná?

thank you so much, i look forward to the rest of my items
i hope they are as satisfactory as this purchase.
if i am happy with the items, you have not seen the last of me.

kind regards

Vicki

Byla tato recenze nápomocná?

great

very nice it will be perfect with the dress I am wearing for the wedding of my daughter.
Only that I choose the standard size on it and it is a little small, but it is solved on the tailor's shop. Thanks!

Byla tato recenze nápomocná?

I decided to have a try on this shopping website due to the strong recommendation of my good friends who are regular customers of this site. According to their introduction, the products here are of high quality and the prices are also quite favorable. I have the same idea after my happy shopping experience here.

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NAJÍT SVÉ OBLÍBENÉ V SHOWROOMU

Chcete nakupovat online se svatebčany? Zjistěte více o svém Virtuálním showroomu prostřednictvím rychlé prohlídky. Ve svém showroomu také později můžete najít průvodce.